Using a Virtual Assistant to Delegate Your Task-Oriented Office Work

As a small business owner, your time is valuable. It needs to be spent on generating
new customers, existing clients and focusing on your business strategy.
That means delegating the day-to-day tasks and duties that take you away from
spending time on your company vision, your prospects, your customers and
your employees.

A virtual assistant is more than a telephone receptionist. A skilled virtual assistant staff can screen unwanted calls, answer very specific questions about your
business and much more – truly a personal assistant. Here are a few of the
common tasks a virtual office assistant should be able to handle with ease:

• Schedule appointments and coordinate meeting details
• Handle registrations for seminars and events
• Capture new prospect information
• Handle data entry
• Take credit card payments by phone
• Route messages and voice mail to a cell phone or email inbox
• Answer customer inquiries
• Provide customer order processing
• Disseminate lead information
• Complete online order processing
• Forward mail
• Fulfillment of marketing materials
• Offer notary services
• Distribute company payroll
• Complete customer intake forms
• Assist with any other custom fulfillment