North Palm Beach Chamber honors small business month!

David R. Randall Photography 

David Middleton, right, of Intelligent Office, stands with the three finalists for the Small Business of the Year Award. From left are Steve Politziner of ESPN 760, a sports radio station; Donna Towe of FASTFRAME; and Brett Handler of Dreamstart Custom Homes. The Business Before Hours at the Palm Beach Gardens Marriott, produced by the Northern Palm Beach County Chamber of Commerce and sponsored by Intelligent Office, celebrated the U.S. Chamber’s Small Business Month.

North PBC Small business month!

Executive Suites Palm Beach Gardens Helps Business Before Hours Kick Off “Small Business Month”

Executive Suites Palm Beach Gardens Helps Business Before Hours Kick Off “Small Business
Month”

More than 100 local professionals and entrepreneurs gathered on Thursday, May 13th to celebrate the U.S.
Chamber’s Small Business Month during Business Before Hours at the Palm Beach Gardens Marriott.
Produced by the Northern Palm Beach County Chamber of Commerce and sponsored by Intelligent Office,
Executive Suites Palm Beach Gardens, the event featured the self-proclaimed “Forest Gump of
entrepreneurism,” Neal Asbury, famed author and host of the nationally syndicated talk radio show Neal
Asbury’s Truth For America. The Chamber also announced the finalists for the Small Business of the Year
Award, one of its four prestigious Leadership Awards.

Asbury spoke with guests on rising to become the Small Business Administration’s 2008 National
Exporter of the Year from his start as a music degree graduate from Rowan State University. Now the chief
executive officer of The Legacy Companies, Asbury discussed beginning his career as a sales manager in
Asia and the challenges of founding his first company in the Philippines, manufacturing goods for
McDonalds in the midst of civil unrest.
“As a leading provider of virtual office space, so many of our top clients are small business owners,” said
David Middleton, owner of Intelligent Office. “That’s why partnering with the Chamber to sponsor this
important event was a perfect fit for us. We were so excited to have Neal lend his valuable insight and to
honor the finalists of the Small Business of the Year Award.”

The Northern Palm Beach County Chamber selects one company each year to receive the Small Business
of the Year award based on four categories: customer service, community involvement, innovation and
response to adversity. The three finalists for this year’s award are: ESPN 760, a sports radio station;
Dreamstar Custom Homes; and FASTFRAME. The winner will be announced at the Chamber’s annual
Leadership Awards Dinner on Thursday, June 17.

About Intelligent Office Executive Suites Palm Beach Gardens...
“Intelligent Office provides virtual office services, shared office space, and executive office suites at a
prestigious business address in Palm Beach Gardens. Our professional office environment allows you to
provide a distinctive, address for your business identity, as well as an impressive place to meet clients.
Our virtual office solution provides professional office space, conference rooms by the hour, remote and
on-site receptionist services, capable and professional administrative support and much more. Businesses
that need professional and flexible shared offices for a short time or long-term basis find that Intelligent
Office's virtual business addresses in Palm Beach Gardens meet their office space needs precisely, and if
you have a home office, a virtual office address is a great way to protect your privacy. Intelligent Office®
Executive Suites Palm Beach Gardens creates the ideal opportunity to upgrade your business image while
reducing your overhead and improving your company presence.”

For more information call 561-247-0488 or visit www.intelligentoffice.com.

Starbucks doesn’t really do the Trick.....

Starbucks doesn’t really do the Trick.

As a home-based entrepreneur you are always looking to find creative places to have business meetings with your clients. It is not like you can meet with a client in your living room. So you have to meet in a public place. It could be the diner around the corner or the coffee shop up the street. Some professionals may think that cheap public space to handle client meetings is fine. They believe it does not impact their credibility, image or reputation. This has proven to be bad advice for any small business owner who is trying to build a business. This first impression is everything and there are no second chances.

In business who you are, how you dress, what you have to say is important, so where you meet your clients can not be treated as a last minute thought. Every detail helps your customers to make the decision to say "yes" or "no" especially when the choice affects their business or their bottom line. That means that every interaction counts, meeting in a Starbucks over day-old Danish, is not going to cut it, if your goal is to grow your business, get better clients and make more money. 

Clients want to give their business to companies that inspire trust. They are not interested in the fly-by-night. They want a company that is going to be around for years to come. They are looking for companies who deliver stellar work on a deadline and until they get to know you and the quality of your work, those potential clients can only judge you by “what they see”.

So, they are noticing your office, how you dress, how confident you look, how tight your presentation is, how organized you seem. And no matter how you stack it, meeting in your living room or in Starbucks, does not exactly scream out that your company is “best-of-breed.” What alternatives do you have? Well, the point is - you do have alternatives. For a home-based business a virtual office is all you need. It is absolutely essential if you want to attract and catch the bigger fish. A virtual office space gives you the option to work at home, while giving the appearance that your operation is much larger and more impressive.

Here is how it works: For a reasonable monthly fee, you can rent the services of an office suite without actually renting the office itself. Sounds crazy, right? Well, imagine working from your home, but having a professional Palm Beach Gardens address and phone number. When they call you at your Palm Beach Gardens office phone number the call is answered by a professional trained to answer the phone the way you want it and can even be forwarded to your home office phone. Imagine when your clients messenger a package over, it is being delivered to a business and not to your front door. Then when the time comes for that big meeting you can nail that first impression with your professional office suite.

To get more information about a virtual office solution, and to hear how affordable it is, contact the friendly staff at the Intelligent Office of Palm Beach Gardens.

Choosing the best virtual office solution for your business.

Choosing the best virtual office solution for your business.

With today’s economic conditions, many businesses are looking for new and creative ways to keep costs at a minimum. Many are finding success by choosing the flexibility of part time offices, usually known as virtual offices. Most executive office suites offer virtual office services. They can easily leverage their staff and facilities to provide a great set of offerings for your business.

The only problem with the virtual office service provided by executive suites is that they are somewhat limited. On occasion they are limited by the time the receptionist has to answer all calls (usually this is not a problem), but more often, they are limited by the ability and the time that more involved services would demand. For example, you may want someone who can act as your assistant — scheduling meetings, managing your calendar, screening a high volume of calls and doing some sort of light sales duty, order entry, etc. While some suites sometimes can handle this level of duty, there are companies who specialize in this area. Intelligent Office specializes in offering all these services. It is not that executive suites are not good at virtual offices; it is a matter of focus. Companies who primarily focus on virtual office services and related business services have the ability to offer more in depth support and customer service.

Before you decide on a virtual office, make sure you assess the level of service you require. Then decide whether to hire an executive office company who offers virtuals as part of many services or find success with a company whose primary focus is virtual offices, with a physical presence when you need it.  In other words, an Intelligent Office.

Visit http://www.intelligentoffice.com/locations/florida/palm- ... for more information on Palm Beach virtual office Intelligent Office® virtual services. 

8 tips for happier customers!

Bank Atlantic TIP #4

Your customers are your most vital asset. Ensuring customer satisfaction is crucial to steady business growth; it encourages loyalty in existing customers and attracts newer ones. Below are 8 top-of-mind customer service "commandments" that should never be broken. Share them with your employees, and never forget that the customer pays your salary and is the reason you are in business.

1. The customer is always right (even when they're not). The customer is not always right, but the customer must always win. When something goes wrong, apologize. Deal with problems immediately and let customers know what you have done to correct the issue. Making yourself readily available to a customer with a compliant tells them that you value their business and are committed to their satisfaction.

2. Keep in touch. Make it easy for your customers to contact you. Avoid subjecting them to an endless stream of voicemail options, or at least provide them with an option that allows them to speak to you or one of your employees. Return missed calls promptly, before the end of day if possible.

3. Keep it clean. To a customer , your place of business is a direct reflection of who you are as a businessperson. A clean, pleasant workplace gives customers a sense of trust, helps put them at ease, and fosters a positive first impression. Most importantly, it convinces them that they made the right choice in selecting your business.

4. Thank them - a lot. Customers want to feel that you appreciate their business. Greet them with a warm smile every time, sincerely thank them every chance you get, and make them feel like the valued customers they are. Always address them by name (if you don't know it, learn it), and find ways to show your appreciation; reward their loyalty by waiving an occasional fee, offering a special service at no charge, or sending a thank you note.

5. Exceed expectations regularly. Go above and beyond average service every time. By providing your customers with consistent and reliable good service from the start, you're taking away any reason for them to go anywhere else.

6. Negate the negative. When it comes to your customers, there should be no such thing as NO. Reasonable requests should always be answered with a YES, even if you're not quite sure how to accommodate the request at the moment. After all, you always want to find ways to make it easier for your customers to do business with you, and customer requests can provide that insight.

7. Get regular feedback. Encourage and welcome suggestions about how you could improve. Invite comments and suggestions, and listen carefully to what your customers say.

8. Develop customer service guidelines. Provide your employees with clear customer service guidelines to ensure consistent customer satisfaction in all interactions. Additionally, don't forget that a satisfying work environment is highly conducive to satisfied customers; if you want your employees to treat your customers with respect and appreciation, show your employees the same consideration as well.

Visit http://www.intelligentoffice.com/locations/florida/palm- ... for more information on Palm Beach virtual office Intelligent Office® virtual services. 
 

Executive Suites Intelligent Office of Palm Beach Gardens Helps Local Businesses Connect for Success

PR Log - Global Press Release Distribution

Executive Suites Intelligent Office of Palm Beach Gardens Helps Local Businesses Connect for
Success

You are invited to the Intelligent Office Meet & Greet Breakfast Networking Opportunity to connect withother local businesses for success.

Intelligent Office the top executive suites of Palm Beach Gardens knows everyone is looking to cut costs

and save on overhead in today's economy. David Middleton the owner of Intelligent Office the executive

suites of Palm Beach Gardens remarks, "We offer to help you save money and grow your business by

presenting you opportunities to network and to cut costs."

David Middleton continues by adding "During our 2010 networking efforts, we will introduce our clients

to a variety of outside networking groups, giving your business mass exposure to area professionals like

yourself. We will also present speakers who will educate you on how their service or product can help you

and your business cut costs and increase profits!"

"Please be our guest at our Intelligent Office facility on April 22nd 2010, this is a great opportunity to

network with Intelligent Office users and selected invitees" says David.

Continental breakfast will be provided by Marc Greenwald, of Costco Wholesale. Breakfast will include

Juice, Coffee and fresh baked goods from Costco's Bakery. A tasty start to the morning!

Marc Greenwald, of Costco Wholesale will be offering specials to the attendees. Anyone who takes

advantage of enrolling in a membership will receive a $10 Costco Cash Card!

Visit http://intelligentoffice.com/locations/florida/palm-beach-gardens/palm-beach-gardens.aspx for more

information about Intelligent Office the executive suites of Palm Beach Gardens and how they can help

local businesses grow.

Intelligent Office the executive suites of Palm Beach Gardens looks forward to seeing local business

owners at the Intelligent Office facility from 8am on April 22nd for some networking and fun!

Call 561-247-0488 now for information and an invitation to the "Greet & Meet Networking Breakfast"

sponsored by Intelligent Office the executive suites of Palm Beach Gardens.

Executive Suites of Palm Beach Gardens Intelligent Office Gives Power Networking to Local Businesses

Executive Suites of Palm Beach Gardens Intelligent Office Gives Power Networking to Local
Businesses

Power Network with Executive Suites of Palm Beach Gardens Intelligent Office on Tuesday, April 13, 2010 and meet 10 to 20 other business owners.
Executive Suites of Palm Beach Gardens sponsors power networking that offers a fast-paced, exciting and extremely effective networking & professional relationship-building experience. Often referred to as the business-equivalent of speed dating. This power networking event includes refreshments and opportunity to meet 10-20 individuals one-on-one in 5-minute increments.

To register online visit the Northern Palm Beach County Chamber of Commerce at http://
www.npbchamber.com/calendar/2010/04/13# and lock in a seat today. Find the details below and getpre-registered now.

Time: 8-10am
Members: $20 pre-registered; $25 at the door
Non-Members: $30
Location: Palm Beach Gardens Community Center
4404 Burns Road
Palm Beach Gardens , FL 33410

Sponsored by: Executive Suites of Palm Beach Gardens Intelligent Office and the City of Palm Beach Gardens Parks & Recreation Department are sponsoring this Power Networking event.
The executive suites of Palm Beach Gardens Intelligent Office gives a business, no matter their size, customized and personalized services that can enhance any business. The executive suites of Palm Beach Gardens Intelligent Office also offers professional and affordable serviced offices, virtual offices, shared conference rooms, remote receptionists, and virtual Intelligent assistants that provide excellent support for Entrepreneurs, On-The-Go Professionals, International Businesses, Satellite Offices, and Home-Based Businesses.

In addition, the executive suites of Palm Beach Gardens Intelligent Office supplies an impressive corporate office facility that features a pleasant atmosphere, large and small conference rooms, private offices, mailboxes, voicemail, plus phone and fax numbers with state-of-the art business phone reception. Please contact the executive suites of Palm Beach Gardens Intelligent Office to visit their Palm Beach Gardens office today!

Visit http://www.intelligentoffice.com/locations/florida/palm- ... for more information on Palm Beach virtual office Intelligent Office® virtual services.